Patient Liaison l Boscobel Clinic (Part-Time)
About The Position
Join Our Team at Emplify by Gundersen Health System as a Patient Liaison - Boscobel Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Boscobel clinic, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count. Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities. Gundersen Health System offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities and you. We've made it a priority to enrich the lives of our employees as they find a career they love. Using each employee’s unique talents and passions, Gundersen is committed to delivering exceptional patient and family-centered care to the communities we serve. You can be part of an exciting, highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated offering an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself! Inside our walls and our neighborhoods, we deliver world-class medical care and the right amount of love. We call it LOVE + MEDICINE and it’s more than our practice. It is who we are. Gundersen Health System, based in La Crosse, WI, is the leading provider of primary and specialized care in western Wisconsin, southeast Minnesota, and northeast Iowa; serving more than 500,000 residents throughout 22 counties. Our physician-led, not-for-profit healthcare system includes a 325-bed teaching hospital, tertiary referral center, and Level II Trauma Center; community clinics; 6 affiliate critical access hospitals; nursing homes; behavioral health services; vision centers; pharmacies; and air and ground ambulance services. Together, we inspire your best life by relentlessly caring, learning, and innovating. We deliver Love + Medicine every day to change lives in our communities and enrich the lives of our employees.
Requirements
- High School Diploma or equivalent
- At least 1 year of experience in an office setting with customer service responsibilities
- Proficiency in Microsoft Office and general computer skills
Responsibilities
- Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling
- Collect payments and verify information with accuracy and empathy
- Deliver exceptional customer service both in person and over the phone
Benefits
- Starting pay of $17.55/hour + more for experience!
- A welcoming, close-knit small-town community
- Tuition reimbursement to support your growth
- A generous benefits package
- Career development opportunities within a respected healthcare network
- Empowerment to shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth
- Culture that encourages self-care and provides you with opportunities to be your best self at work and at home
- Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
- Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
