Patient Liaison l Boscobel Clinic

Memorial Hospital of Boscobel•Boscobel, WI

4d•$18•Onsite

About The Position

Join Our Team at Emplify by Gundersen Health System as a Patient Liaison - Boscobel Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Boscobel clinic, you’ll be the welcoming face and steady support for patients throughout their healthcare journey—making every interaction count. What's Available: .9 FTE (72 hours bi-weekly) Shift: Monday - Friday, Days( no weekends) 9‑hour shifts with one day off each week Hours: Rotating between 7:00am–6:00pm Location: Boscobel, WI (home base) with travel to Muscoda and Fennimore, depending on clinic need. Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

Requirements

High School Diploma or equivalent
At least 1 year of experience in an office setting with customer service responsibilities
Proficiency in Microsoft Office and general computer skills

Responsibilities

Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling
Collect payments and verify information with accuracy and empathy
Deliver exceptional customer service both in person and over the phone