Patient Intake Trainee (6‑Week Paid Training Program) - Greenbrook Mental Wellness Centers - Delray
About The Position
Are you passionate about helping others and interested in launching a career in healthcare administration? We are excited to offer a six-week, paid Patient Intake Training Program designed to develop the next generation of Patient Intake Specialists. This structured program provides comprehensive training in patient engagement, scheduling, communication, and healthcare operations - equipping trainees with the skills and confidence needed to support patients seeking care. Trainees who successfully complete the program and meet performance expectations may be offered full-time employment. What You’ll Learn Throughout this six-week program, trainees will participate in: Structured learning modules covering patient intake workflows and systems Hands-on practice with real world application Shadowing opportunities with experienced Patient Intake Specialists Regular feedback & evaluations designed to support your success You’ll gain the foundational knowledge needed to excel in a patient-facing administrative role and prepare for potential full‑time employment. Program Details Length: 6 weeks paid training Pay: $18.00 USD per hour Training Schedule: 40 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m. (training period). Please note: If hired full‑time, schedules may vary and include two Sundays per month, with an alternate day off provided in exchange. Employment Type: Temporary during training; potential for full-time employment dependent upon performance and successful completion of the program. Pay Frequency: Semi‑monthly What Happens After the Program? Trainees who successfully complete the program and meet performance expectations may be offered full-time employment as a Patient Intake Specialist. Please note: Participation in this training program does not guarantee full-time employment. If hired full-time, employees receive: Pay increase to $18.50 USD per hour Eligibility for paid vacation & sick time (accrual basis) Health benefits & 401(k) match (eligible first of the month after 60 days) Pay increase to $19.00 USD per hour after a successful 90-day introductory period What We Expect From You Reliable attendance and punctuality Active engagement throughout training Professionalism and respect for patients and team members Strong comprehension and application of training materials Adherence to company policies and confidentiality guidelines What You Can Expect From Us A clear, well-structured training curriculum Mentorship from experienced team members Hands‑on support in developing your skills Frequent check-ins to help you track progress Ideal Candidates Have: A positive, compassionate attitude Strong communication and interpersonal skills Call center or customer service experience with demonstrated phone proficiency is strongly preferred Motivation to learn and grow Interest in a healthcare administration career This program is ideal for compassionate, motivated individuals with strong communication skills and a desire to grow within a mission driven healthcare environment. We look forward to helping you start your healthcare career!
Requirements
- Reliable attendance and punctuality
- Active engagement throughout training
- Professionalism and respect for patients and team members
- Strong comprehension and application of training materials
- Adherence to company policies and confidentiality guidelines
- A positive, compassionate attitude
- Strong communication and interpersonal skills
- Motivation to learn and grow
- Interest in a healthcare administration career
Nice To Haves
- Call center or customer service experience with demonstrated phone proficiency is strongly preferred
Benefits
- Eligibility for paid vacation & sick time (accrual basis)
- Health benefits & 401(k) match (eligible first of the month after 60 days)
- Pay increase to $19.00 USD per hour after a successful 90-day introductory period
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
