Behavioral Health Technician - Greenbrook Mental Wellness Centers - Glen Allen
About The Position
Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm. Why Greenbrook? Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments. Competitive Compensation: Pay starting at $20-22/hour, with final compensation determined based on education and experience. Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage. Growth and Development: Receive specialized training and certification in TMS and esketamine therapy. Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care. Location: Will be based primarily based in our Glen Allen center but may require to travel to provide coverage in other area centers as needed. Reliable personal transportation is required to travel between centers.
Requirements
- Minimum Qualifications: High School Diploma or an Associate's Degree, and/or an equivalent clinical certification, combined with significant relevant work experience in patient care or in fast paced in-person patient care or customer care/service roles.
- Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD preferred).
- Strong communication skills (both verbal and written) required.
- Strong grasp appropriate patient/provider boundaries required.
- Reliable personal transportation to travel between centers is required.
- Ability to stand for extended periods.
- Basic Life Support (BLS) certification (provided).
Nice To Haves
- Preferred Qualifications: Bachelor's Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
- Knowledge of insurance payers and medical necessity guidelines (a plus).
Responsibilities
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
Benefits
- 401(k) with company match
- generous paid time off
- comprehensive medical, dental, and vision coverage
- company-paid life insurance and additional voluntary life insurance
- company-paid short term disability and long term disability insurance
- health insurance
- dental insurance
- vision insurance
- optional supplemental medical insurance
- health savings and flexible spending accounts
- participation in a 401(k) savings and investment plan with company contribution
- paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time
- Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual
- paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
