Patient Health Navigator

Family Health Centers of San Diego•San Diego, CA

22d•$22 - $26

About The Position

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons. FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy. Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management. The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region. Family Health Centers of San Diego (FHCSD) is looking for a Health Educator to support the planning, implementation, and delivery of health education topics for our patients. Providing individual and group education, and participate in community events and outreach activities. Support the mission of FHCSD by creating culturally and linguistically appropriate curriculums, planning programs, delivering education, and evaluating effectiveness. You have a passion for community health promotion, for serving the medically underserved, and you understand how to communicate health topics in meaningful, culturally sensitive, and relevant ways.

Requirements

Bachelor's degree in Health Education, Health Science, Nutritional Science, Public Health, Communications, or closely related field required.
2 years of experience delivering health education, preferably in a community health setting.
Bilingual in English/Spanish or other language may be required depending on assignment.
Meet organizational driver requirements

Nice To Haves

Master's degree preferred.

Responsibilities

Assists in project data collection, evaluation activities, and required reporting.
Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with program/grant requirements.
Individually and/or with a team, plans, creates, and develops health education topic outlines and curriculums, incorporating various learning techniques and formats (i.e., group discussion, lectures, role-play, etc.).
Reviews and assists in determining the linguistic and cultural appropriateness of materials, teaching aids, activities, methods, strategies, programs, etc.
Review the efficacy of materials and programs and provides positive, action-oriented feedback.
Assists with the translation and/or revisions of translated materials as appropriate.
Performs group/individual assessments and counseling and provides patients with current, accurate health information.
Ensures maximum utilization of schedules by proactively managing visits, including scheduling follow-up appointments, calling no-shows, working with recall technicians, PSRs, and Case managers.
Provides group classes and staffs community events for health education topics, ensuring correct material is delivered in culturally appropriate and relevant ways.
Performs other duties as assigned.