Patient Financial Navigator

MultiCare Health System • Tacoma, WA

22d • $26 - $39 • Onsite

About The Position

The Patient Financial Navigator is an exciting opportunity at MultiCare to assist patients and families to access financial resources. In this role you will evaluate financial situations in accordance with regulatory compliance and maintain patient confidentiality and dignity. You will be able to apply your strong communications skills in this position.

Requirements

• Completion of a medical terminology course or proficiency preferred
• Certified as an Application Counselor (CAC) within 90-days of employment
• Minimum three (3) years healthcare collection, financial counseling, insurance benefit verification and/or precertification, third party payor, Medicaid case work or billing experience required

Responsibilities

• You will explain topics of insurance coverage, treatment costs, and financial assistance opportunities to the patient, relative, or patient's representative
• You will provide expertise and education in the areas of Medicaid eligibility, Social Security Disability and any available government programs
• You will perform complete and accurate Patient registrations according to the organization’s policy and procedures and federal/state regulatory requirements, acting as an ambassador to ensure a patient-friendly experience
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third-party liability information
• You will complete regulatory or policy required forms, including payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail or upon registration
• You will provide patient liability information to and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances

Benefits

• Competitive salary
• Medical
• Dental
• Retirement benefits
• Paid time off
• Competitive tuition assistance
• Award-winning residencies
• Fellowships and career development to invest in your future
• Generous PTO
• Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed