Patient Financial Coordinator

UPMC • Pittsburgh, PA

3d

About The Position

UPMC Magee-Womens Hospital is seeking a Full Time Patient Financial Coordinator to support the OP Oncology department!
This position will work daylight hours. Hours are subject to change based on business needs.
The Patient Financial Coordinator is responsible for the timely and accurate financial counseling of uninsured or underinsured patients. This role assists patients in applying for Pennsylvania Medical Assistance, the Health Insurance Exchange Marketplace and UPMC Financial Assistance Program.

Requirements

• High school diploma or equivalent and 4 years of experience required.
• OR Bachelors degree in Science required
• Strong PC and computer skills are required.
• Must possess excellent communication and customer service skills.
• Must be able to pass the Certified Application Counseling training within the first 4 weeks of employment.

Nice To Haves

• Prior experience working with patients preferred.
• Familiarity with Pennsylvania Medical Assistance, UPMC Financial Assistance Program preferred.

Responsibilities

• Assist with inquiries from walk-in patients regarding billing problems in conjunction with the Patient Financial Services Department.
• Assist patients with applying for UPMC Financial Assistance program.
• Perform benefit education and financial counseling on potential out of pocket transplant related expenses with patients during clinic appointments and subsequent discussion via telephone on an as needed basis.
• Submit Medical Assistance Presumptive Eligibility applications with the mandated requirement of five days.
• Conduct daily review and analysis of accounts flagged for review.
• Assist uninsured or underinsured patients with obtaining health care coverage, with either the Health Insurance Exchange Marketplace or Pennsylvania Medical Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees