Patient Financial Clerk- Full Time

Franklin Medical Center•Winnsboro, LA

29d

About The Position

Work with Financial Services, Admissions, Clinic Personnel and Case Management on patient payment options. Interact with patients about payment options. Assist with various duties in the Financial Services department.

Requirements

High school diploma or equivalent is required. College and/or technical school training in office and/or field of study preferred.
Data processing and office experience are preferred. Medical/hospital and customer service background preferred but not required.
Strong written and verbal communication skills
Ability to read and write effectively
Ability to multitask and manage time effectively when completing several tasks at once
Strong organizational skills
Maintain confidentiality of patient and company information
Strong customer service skills
Proficient with computers and ability to learn computer software
Remain in a stationary position for long periods of time
Occasionally move about the facility to access various departments and patient care areas
Position self to maintain files in file cabinets and use office equipment such as printers, scanners, etc.
Constantly operates a computer and other office machinery such as computer printers, scanner, etc.
Ability to observe details at close range
Ability to move boxes, equipment, etc. up to 10 pounds across the office for various needs

Nice To Haves

College and/or technical school training in office and/or field of study
Data processing and office experience
Medical/hospital and customer service background

Responsibilities

Receive and post payments, print receipts for payments received.
Print and mail itemized statements as requested.
Assist patients with bill related questions.
Create and maintain payment plans and ACH payments.
Work NSF and returned checks.
Client billing.
Daily deposits – balance and monitor cash boxes at registration locations.
Work and log returned mail, updating addresses as necessary.
Monitor Bad Debt accounts, send new accounts to proper collector, monitor and post bad debt recoveries.
Work bankruptcy accounts and deceased patients.
Review ambulance bills for proper payer, post charges when necessary.
Distribute daily claim reports.
Any other duties as assigned.