Patient Experience Representative - ASC (part-time)
About The Position
A day in the life… Wondering what a day in the life of a Part-Time Patient Experience Representative/ASC at The Iowa Clinic might look like? Arrive at work in the morning - no night shift here! Represent the clinic by providing advanced level patient services regarding registration as a direct contact and resource to patient and will manage the flow of clinical scheduling, registration, patient materials and communicating delays or changes. Strives to create The Iowa Clinic Experience with each interaction. Schedule for this role will be M-F, based around the hours of 8AM-5PM (subject to variation). This job might be for you if you have…
Requirements
- High School diploma or equivalent required.
- No medical office experience necessary, we will train you!
- Highly motivated to work in a healthcare setting.
Nice To Haves
- You love exceeding people's expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
Responsibilities
- Providing advanced level patient services regarding registration
- Managing the flow of clinical scheduling, registration, patient materials
- Communicating delays or changes
Benefits
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic's success
- Generous PTO accruals
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
501-1,000 employees
