Patient Experience Coordinator
About The Position
Under the direct supervision of the Director of Business Services, the Patient Experience Coordinator is primarily responsible for training, developing and supporting reception staff for new and existing employees. It is imperative that the Patient Experience Coordinator maintain excellent customer service skills and treat all patients and staff in a friendly, helpful manner. This position must work as a team player, provide help and support to all providers and employees, and demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values. This position is also responsible for the coordination of reception updates and education materials. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $19.70+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing [email protected].
Responsibilities
- Training, developing and supporting reception staff for new and existing employees
- Maintain excellent customer service skills
- Treat all patients and staff in a friendly, helpful manner
- Work as a team player
- Provide help and support to all providers and employees
- Demonstrate professionalism through adherence to Ogden Clinic’s mission, vision, and values
- Coordination of reception updates and education materials
Benefits
- Medical (including a partially company funded HSA option and in-house discount plan)
- Dental
- Vision
- Disability
- Company paid life insurance for employees and their families
- Employee Assistance Program that provides free counseling to employees and their families
- Paid Time Off and Holidays
- Scholarship Program
- 401k with generous profit sharing contributions
- Annual Performance/Merit Increase Program that offers up to a 5% pay increase
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
