Patient Educator - Contact Lens Tech
About The Position
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Grand Rapids Ophthalmology, a partner of Eyecare Parthers, is looking for Contact Lens Technicians to join our growing team. Ideal candidates will possess strong communication and computer skills and extend superior client service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.
Requirements
- Minimum of HS Diploma
- Strong communication and interpersonal skills.
- Must be well-organized, a team-player, and detail-oriented.
- Motivated and dependable with a patient-friendly personality.
- Demonstrated superior computer skills.
- Some travel between offices will/may be required.
Nice To Haves
- Previous Optometry, Ophthalmology, or medical background preferred.
- Experience with NextGen software or other EHR is preferred.
Responsibilities
- Help patients with their contact lens needs: processing orders, applying insurance and various other tasks.
- Educate patients on contact lens products, proper care of contact lens, and insertion and removal of contact lenses.
- Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient.
- Maintains professionalism to provide excellent customer service for patients; practices confidentiality and privacy protocols by following policies and HIPAA requirements.
- Assists team members and completes other special projects as requested.
Benefits
- health/dental/vision insurance
- employer-paid life insurance
- Paid Time Off (PTO)
- employer-matched 401k
- monthly incentive programs
- generous employee purchase program
- family purchase events
- certification reimbursements
- a leadership team that knows everyone by name and loves to promote from within, and a whole lot more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
