Patient Dining Manager
About The Position
Make an immediate impact on patient experience—while building a pathway to long-term opportunity. Sodexo is seeking a Patient Dining Manager to support patient meal service operations at Saint Raphael Campu s, a 501-bed acute care hospital and an integral part of the New Haven healthcare community. This is a temporary 6-month opportunity designed to support current operations—with a strong potential to transition into a permanent leadership role at a new on-site location within the hospital . Leadership anticipates hiring for these full-time, benefit-eligible roles later this year, making this a great opportunity to get your foot in the door and showcase your leadership. Why This Role Stands Out Opportunity to transition into a full-time leadership role with benefits Work in a large, fast-paced hospital environment serving a diverse patient population Lead a team of 25–30 union frontline employees Gain visibility and growth within a high-profile healthcare account Apply today to join a team committed to delivering exceptional patient care—one meal at a time. What You'll Do As the Patient Dining Manager , you will play a key role in delivering compassionate, high-quality patient services:
Requirements
- Experience in healthcare food service, patient dining, or hospitality operations
- Proven ability to lead, engage, and motivate frontline teams (union experience a plus)
- Strong customer service and patient-focused mindset
- Comfort with scheduling, payroll systems, and digital meal service platforms
- A hands-on, proactive leadership style with the ability to adapt in a fast-paced setting
- Flexibility to work a rotating schedule, including weekends
- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Responsibilities
- Oversee daily patient meal service operations within a bedside dining program
- Lead and manage a team of 25–30 frontline (union) employees
- Manage staff scheduling and payroll processing
- Conduct patient rounding to ensure satisfaction and resolve concerns in real time
- Serve as an opening or closing manager on a rotating schedule, including some weekends
- Collaborate with fellow Patient Services Managers to drive service excellence and continuous improvement
- Support meal service operations utilizing HealthTouch menu software
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
