Patient Coordinator - 2002

Bhired • Brooklyn, NY

22d • $23 - $25

About The Position

A rapidly growing home healthcare provider is seeking a motivated and compassionate Patient Coordinator to support patient relations, satisfaction, and retention. This role involves building strong, trusting relationships with patients and caregivers while helping ensure they receive consistent, high-quality care. The ideal candidate is empathetic, proactive, and highly communicative, thriving in a role that combines customer service, follow-up, and problem-solving.

Requirements

• Strong communication and interpersonal skills
• Empathetic, patient-focused, and professional
• Detail-oriented and organized
• Experience in healthcare coordination or customer service preferred

Nice To Haves

• Home care experience
• Bilingual English/Spanish

Responsibilities

• Conducting follow-up calls to patients and caregivers
• Addressing service concerns and resolving issues promptly
• Building ongoing relationships to support patient retention
• Coordinating with internal teams to ensure seamless care delivery
• Tracking patient interactions and documenting communication
• Assisting with general patient support as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed