Patient Coordinator (MA/CMA) - Spine

ORA Orthopedics • Bettendorf, IA

6d • Onsite

About The Position

We are seeking a compassionate and detail-oriented Patient Coordinator to join our team. In this role, you will play a vital part in supporting patient care and ensuring smooth day-to-day operations in a fast-paced clinical setting. Key responsibilities include greeting and escorting patients to exam rooms, obtaining and documenting patient information and vital signs, preparing patients for examinations, and assisting the provider during exams. You will handle tasks such as ordering tests and X-rays, entering data into medical systems, assisting with minor procedures, and providing clear education and instructions to patients and caregivers as directed. This role also involves responding to patient messages and inquiries per provider direction, and ensuring exam rooms are clean and well-stocked. ORA holds all our staff members accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations. As a Patient Coordinator, you will play a vital role in providing excellent patient care and supporting medical professionals in various aspects of patient management, procedure assistance, and administrative tasks.

Requirements

• High school diploma or equivalent
• At least one year of experience in a related role is preferred.
• Familiarity with electronic medical record (EMR) systems and medical terminology.
• Excellent interpersonal, oral, and written communication skills.
• The ability to work well within a team and collaborate with medical professionals.
• This position requires travel to various ORA clinic locations.

Nice To Haves

• Graduation from a Medical Assistant Program
• CMA certification

Responsibilities

• Greeting and escorting patients to exam rooms
• Obtaining and documenting patient information and vital signs
• Preparing patients for examinations
• Assisting the provider during exams
• Ordering tests and X-rays
• Entering data into medical systems
• Assisting with minor procedures
• Providing clear education and instructions to patients and caregivers as directed
• Responding to patient messages and inquiries per provider direction
• Ensuring exam rooms are clean and well-stocked
• Maintaining patient confidentiality
• Complying with all HIPAA rules and regulations

Benefits

• More information about the benefits offered as part of our employment package with ORA Orthopedics is available here: https://flimp.live/ORAOrthopedicsBenefitSummary
• Please note that some benefits are dependent upon the position and employment status held.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees