Patient Contact Specialist

Valle del Sol Community Health•Phoenix, AZ

64d

About The Position

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement. Answers inbound calls and assists customers who may require an appointment or have particular inquires or questions about services Valle del Sol offers. Responsibilities include general clerical and administrative duties and handling incoming referrals from external customers received by phone, email, or fax.

Requirements

21years old
High school diploma/GED
Exceptional interpersonal and communication skills.
Knowledge of Windows environment and/or Electronic Health Records Systems.
Ability to provide culturally sensitive services
Must have or be able to obtain a valid Fingerprint Clearance Card.
Must possess reliable transportation, valid driver's license, and proof of auto insurance.
Must maintain current BLS certification
Covid 19 Vaccination or Qualified Exemption (Religious or Medical).
Experience working with poverty-level families and drug awareness.
Problem-solving skills, and excellent organizational skills.

Responsibilities

Answers inbound calls and assists customers who may require an appointment
Handle particular inquires or questions about services Valle del Sol offers
General clerical and administrative duties
Handling incoming referrals from external customers received by phone, email, or fax