About The Position

Casual Patient Care Technician – Emergency Department Flexible scheduling, hands‑on clinical skills, and an ideal role for students pursuing healthcare careers If you're enrolled in a healthcare‑related program and eager to gain real‑world experience in a fast‑paced clinical setting, this opportunity is designed for you. As a Casual Patient Care Technician in our Emergency Department, you’ll build essential clinical skills, work alongside experienced nurses and providers, and enjoy a schedule that adapts to your academic commitments. This role offers a meaningful way to strengthen your résumé while contributing to a team that values learning, teamwork, and high‑quality patient care. Candidate will be placed into the appropriate job title (Patient Care Technician or Nursing Assistant) based on experience and/or education.

Requirements

  • High school diploma or GED.
  • Must also have either: a) 1 Year of general healthcare experience, OR b) 6 months of experience as UPMC Nursing Assistant/CNA with PCT competency achieved within 120 days of hire/transfer/promotion for those with less than 1 year of experience, OR c) enrollment in PT/OT/PA program or related healthcare training program with completion of at least one clinical rotation, OR d) completion of a bachelor's degree in a health sciences field.
  • Successful completion of UPMC patient care technician class.
  • Successful completion of eRecord training.
  • Knowledge of body mechanics and transfer techniques.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

Nice To Haves

  • Emergency Medical Technician (EMT) or Paramedic or currently enrolled in an EMT or Paramedic program preferred.
  • Certified Nursing Assistant (CNA) preferred.
  • ACLS preferred

Responsibilities

  • Assist with patient procedures and activities of daily living, including bathing, feeding, toileting, ambulating, turning, repositioning, and transporting patients.
  • Provide patient and family instruction under the direction of the RN.
  • Apply, monitor, and remove restraints per protocol; support alternatives to reduce restraint use.
  • Observe and report changes in patient condition to the RN promptly.
  • Perform core nursing assistant responsibilities: vital signs, weights, intake and output, blood glucose testing, specimen collection, Foley care, and telemetry monitor application/reapplication.
  • Complete point‑of‑care testing and support hospital‑acquired condition and patient safety indicator prevention practices.
  • Perform at least four BU‑identified clinical tasks such as phlebotomy, 12‑lead EKG, simple dressings, Foley catheter removal, bladder scanning, straight catheterization, or IV catheter removal.
  • Maintain competency in at least one advanced skill based on department need: phlebotomy/venipuncture, peripheral IV removal, indwelling Foley removal, basic arrhythmia recognition, 12‑lead EKG, or NG tube clamping/removal.
  • Assist with patient flow, room preparation, and intra‑hospital transport (“ticket to ride”).
  • Respond to call lights, answer telephones, pass meal trays, and support general unit operations.
  • Complete clerical tasks as needed to support departmental efficiency.
  • Maintain a clean, safe, and organized environment through safety checks, equipment cleaning, and supply stocking.
  • Report equipment malfunctions to the appropriate department.
  • Communicate clearly and respectfully with all members of the healthcare team.
  • Demonstrate understanding of cultural diversity, workplace safety, horizontal violence, and impairment in the health professions.
  • Build productive working relationships through accountability, motivation, and a commitment to patient‑centered care.
  • Document patient care and observations accurately in the medical record.
  • Adhere strictly to all hospital policies, including confidentiality, standard precautions, and safety procedures.
  • Handle medications only to the extent of delivering them to the nurse.
  • Receive and apply constructive feedback.
  • Identify learning needs and communicate them to leadership.
  • Seek assistance with planning and prioritizing tasks when needed.
  • Participate in self‑review and ongoing skill development.
  • Support departmental projects, quality initiatives, and process improvements.
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