Patient Care Team Lead - Nittany Eye Associates

Keplr Vision • State College, PA

1d

About The Position

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience. Primary responsibilities include:
Speaking with patients on the phone
Scheduling appointments
Greeting patients
Patient check in and out
A variety of front desk administrative duties
Mentoring and training others
Guides team to ensure excellent customer service and employee performance
Serving as a role model

Requirements

• Excellent customer service skills
• Personal presentation
• Excellent time management skills
• Detail oriented
• Efficient at multi-tasking
• Proficient with computers
• Ability to interact with patients in a professional and friendly manner

Nice To Haves

• 3+ years of experience

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• Front desk administrative duties
• Mentoring and training others
• Guide team to ensure excellent customer service and employee performance
• Serving as a role model

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed