Patient Care Representative I (Primary Care front desk)

Capital Health Plan • Tallahassee, FL

10d

About The Position

Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues. Maintains appointment schedules, collects fees, manages medical records, enrolls patients in electronic messaging like the Patient Portal, manages messages, assists with patient flow through the department, and performs clerical and administrative support services.

Requirements

• High school diploma or general education degree (GED).
• Must occasionally lift and/or move up to 10 pounds.

Nice To Haves

• Prior medical office experience
• Working knowledge of medical terminology
• Microsoft Windows experience

Responsibilities

• Serves as initial contact with Capital Health Plan (CHP) members seeking medical care.
• Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues.
• Maintains appointment schedules
• Collects fees
• Manages medical records
• Enrolls patients in electronic messaging like the Patient Portal
• Manages messages
• Assists with patient flow through the department
• Performs clerical and administrative support services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED