Patient Care Representative I (Primary Care)
About The Position
Serves as initial contact with Capital Health Plan (CHP) members seeking medical care. Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues. Maintains appointment schedules, collects fees, manages medical records, enrolls patients in electronic messaging like the Patient Portal, manages messages, assists with patient flow through the department, and performs clerical and administrative support services. Based upon the company's needs, work location may be reassigned to Centerville or Governors' Square location at any time.
Requirements
- High school diploma or general education degree (GED).
- Must occasionally lift and/or move up to 10 pounds.
Nice To Haves
- Preference will be given to candidates with prior medical office experience and a working knowledge of medical terminology.
- Microsoft Windows experience helpful.
Responsibilities
- Serves as initial contact with Capital Health Plan (CHP) members seeking medical care.
- Answers phones and enters information into the Electronic Health Record (EHR) required for scheduling and management of health issues.
- Maintains appointment schedules
- Collects fees
- Manages medical records
- Enrolls patients in electronic messaging like the Patient Portal
- Manages messages
- Assists with patient flow through the department
- Performs clerical and administrative support services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
