Patient Care Coordinator - Family Health Center

Concord Hospital Health System • Concord, NH

2d • Onsite

About The Position

Do you live for organization and check lists? Dread the possibility of being bored or having down time? Then healthcare life might be for you. Concord Hospital Family Health Center has an opening for a Patient Care Coordinator. We need a dedicated, positive team member to assist clinical staff with administrative responsibilities and enjoy working in a fast paced, high energy work environment. A busy task master with empathetic persona is required. If you are shy or seek to avoid a fast paced environment, then this is not the role for you. The ideal candidate possesses the following: A desire to own assigned projects Solid computer and data entry skills Strong attention to detail Ability to multi-task, prioritize and keep all projects organized Strong written and verbal communications skills Proficiency in database management The ideal candidate will thrive in a fast-paced, somewhat chaotic environment. Please submit a compelling cover letter along with your resume - convince us you are the best candidate for this role! Summary Under the general supervision of the Practice Administrator/ Practice Manager or Assistant Practice Manager, this person performs a variety of clerical and data management functions in support of patient registration, referral coordination, phone management and other patient care coordinator duties. Specifically, the PCC is the primary access point for patients and their families and is responsible that the patient receives timely, efficient and compassionate customer service.

Requirements

• High School degree or General Educational Development equivalency required; must pass annual registration competency exam.
• Demonstrated customer service ability to interact with the public, staff and patients preferred.
• Proven customer service experience.
• Knowledge of medical office operations, including scheduling, registration, electronic medical records, patient flow, billing, coding, charge capture, referrals, authorizations, payer guidelines, compliance, credentials, privileges, regulatory agencies, and the DNV standards.
• Familiarity with medical terminology preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees