Patient Care Coordinator - Leap Kids Dental

Rock Dental Brands • Bentonville, AR

17h

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired? Rock Dental Brands is an innovative, multi-disciplinary group that provides office support to over 80 dental and orthodontic practices. We specialize in Pediatric Dentistry, Orthodontics, General Dentistry, and Oral Surgery. Without the diligent support from our dedicated home office staff, our practices could not operate as efficiently and effectively as they do. At Rock Dental, we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible. As a Patient Care Coordinator, your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized. If you offer all this and more, then we would love to meet you. At Rock Dental Brands, we believe that every team member shares the most important job, because whether directly or indirectly, we are all crucial to the patient journey. We are a unified team with a commonly held desire to give patients positive, uplifting experiences that they will want to share with others. Our team members are committed to continuous learning. A valued-voice for both our patients and practices, our clinical teams enjoy a rewarding career, complete with educational and growth opportunities, flexibility and financial stability. We invest in our people to further their knowledge and improve our patients’ experiences. We may be a bit biased, but we think it’s one of the best companies to work for. We truly value our team members. We challenge them daily and celebrate their successes. What really sets us apart from most other jobs is the opportunity to work together as a team, to truly make a difference in our patients’ lives, and to help create smiles that will last a lifetime. We take great pride in our company’s culture because it’s so rich and deeply embedded in everything we do.

Requirements

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive feedback
• Conflict resolution and problem solving
• Must be a Team Player
• 2 years office experience (desired)
• High school diploma or equivalent
• Legible handwriting
• Basic Computer skills (prefer Google suite experience)

Nice To Haves

• Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
• Overall someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind.

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed

Benefits

• Competitive pay
• career growth opportunities
• talented and motivated team who care about each other, our mission, and our patients.
• flexible health and insurance options
• Employee Assistance Program
• complimentary dental and orthodontic treatments that help you and your family stay on track.
• Paid time off and holiday pay
• plan for the future with an industry-leading 401K retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED