Patient Care Coordinator - Bilingual (English/Spanish)

United Dental Corporation•New York, NY

44d•$25•Onsite

About The Position

Patient Care Coordinator $25/Hour +/- DOE | Full-Time | High-Performance Front Office Role National Dental - An Established Dental Practice – The Bronx Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care Coordinator who delivers exceptional patient care in person—and ensures the business side of the practice runs smoothly and successfully. If you’re a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team. Why You’ll Love This Role $25 per hour +/-, based on experience Full-time schedule: 5 days/week, no weekends Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays 401(k) with up to 4% match Employee Assistance Program for you and your family Voluntary benefits: pet insurance, identity theft protection, and more Safe, PPE-protected, CDC-compliant environment Continuing education opportunities

Requirements

Minimum of 3 years dental front office experience (collections and scheduling experience required)
Strong skills with scheduling software and Microsoft Office
Solid communication skills and a professional, friendly demeanor
Highly organized, detail-oriented, and committed to both patient satisfaction and office performance
Full-time opportunity, five days a week.

Nice To Haves

Experience with dental software systems preferred
Associates degree in business or office administration a plus

Responsibilities

Deliver top-tier patient service at every touchpoint, from check-in to checkout
Welcome patients warmly and create a positive start to their visit
Reappoint for their next recare before they leave
Collect over-the-counter balances with confidence
Verify and update personal and insurance details
Present treatment plans and associated fees clearly
Convert treatment recommendations into scheduled appointments
Provide after-visit documents (receipts, school notes, reminders)
Manage and work the recall/reappointment list to keep the schedule full
Monitor and minimize cancellations through proactive communication
Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal
Answer phones promptly and professionally, turning inquiries into booked appointments
Support compliance and maintain organized, accurate patient records