Patient Care Coordinator - Tempe Eyecare Associates

Keplr Vision • Tempe, AZ

1d • Onsite

About The Position

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.

Requirements

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Nice To Haves

• healthcare experience

Responsibilities

• Checks out patients accurately and efficiently, collects payments, process copays, balances and bills insurance claims.
• Can explain exam fees, insurance benefits, and balances to patients.
• Balance daily transactions and ensures end-of-day reports are accurate.
• Answers phones, schedules appointments, verifies insurance, and assists with front desk flow as needed.
• Maintains a professional, friendly, and calm demeanor.
• Follows HIPAA guidelines and office policies.

Benefits

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed