Patient Care Coordinator - Tempe Eyecare Associates

Keplr Vision • Tempe, AZ

16d • Onsite

About The Position

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way.
Ready to jumpstart your career in healthcare? We’re willing to train the right person—if you’re passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you!
Apply today and take the first step toward an exciting future with us!

Requirements

• 1+ year of customer service experience (healthcare experience a plus, but not required!)
• Strong communication skills with the ability to interact professionally and courteously with patients
• Tech-savvy with basic computer skills and the ability to learn new systems quickly
• A positive, can-do attitude and the ability to stay organized under pressure

Responsibilities

• Checks out patients accurately and efficiently, collects payments, process copays, balances and bills insurance claims.
• Can explain exam fees, insurance benefits, and balances to patients.
• Balance daily transactions and ensures end-of-day reports are accurate.
• Answers phones, schedules appointments, verifies insurance, and assists with front desk flow as needed.
• Maintains a professional, friendly, and calm demeanor.
• Follows HIPAA guidelines and office policies.

Benefits

• Career growth opportunities – We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills.
• Upward mobility – Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless.
• Supportive, team-oriented environment where your contributions are valued and your growth is encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed