Patient Care Coordinator - Center for Orthopedic and Sports Physical Therapy

Integrated Mechanical CareTallahassee, FL
15d$17 - $20

About The Position

Integrated Musculoskeletal Care is looking for a Full Time Patient Care Coordinator to assist our Advanced Musculoskeletal Specialists at our Town Center Fitness - Southwood, Tallahassee, Florida office, the Center for Orthopedic and Sports Physical Therapy .

Requirements

  • Shares and can articulate company values, vision, and mission.
  • Understands and can articulate company objectives, strategies, policies, structures, systems, processes, and standards.
  • Proves highly motivated, largely self-sufficient, self-starter qualities.
  • Demonstrates problem solving skills in a complex environment.
  • Thinks creatively and focuses on opportunities for growth.
  • Displays effective and professional customer service skills.
  • Commits to self-development and handles increasing responsibilities over time.
  • Works effectively both independently and in a team atmosphere.
  • Relies on superiors, peers, and subordinates with prudence.
  • Exhibits exceptional time management and organizational skills.
  • Thrives in a fast-paced, highly demanding entrepreneurial environment.
  • Competencies in key Microsoft Office applications including MS Outlook, Word, Excel, and PowerPoint.

Responsibilities

  • Greets patients and handles their inquiries or directs them to the appropriate person, according to their needs.
  • Prepares data collection for patients to enter pain, function and questionnaire scores online.
  • Retrieves online data for clinician evaluations through company database.
  • Answers telephones, schedules and provides information to patients, takes messages, or transfers to appropriate individual.
  • Maintains scheduling and event calendar for Physical Therapists.
  • Responds timely and efficiently to all medical records requests and fulfils accordingly.
  • Prepares electronic medical files and records information, updates excel documents, such as outcomes data, correspondence or other material.
  • Completes forms in accordance with company procedures and completes financial transactions with patients, including collecting copays.
  • Makes copies and/or faxes correspondence or other printed material to physician offices or appropriate parties.
  • Assists Referral Coordinator with data entry and subsequent referral outreach and scheduling.
  • Understands and maintains HIPAA compliance.

Benefits

  • various health plan options with employer contributions, dental, vision and other supplemental insurances available
  • 401(k) with 4% Safe Harbor Match
  • Employer-paid long term disability policy and telemedicine plan
  • Annual PTO package, including paid holidays
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