About The Position

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Patient Coordinator - Full-time Trucksville, PA Cawley PT, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Requirements

  • 2+ years of administrative experience in a healthcare setting is preferred.
  • Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
  • Great time management and ability to multi-task in a fast-paced environment.
  • Self-motivated with a drive to exceed patient expectations.
  • Adaptability and positive attitude with fluctuating workloads.
  • Self-motivated with the eagerness to learn and grow.
  • Dedication to exceptional patient outcomes and quality of care.

Responsibilities

  • Greeting and checking-in patients
  • Scheduling appointments
  • Answering incoming phone calls
  • Verifying insurance coverage
  • Obtaining necessary authorization
  • Collecting payments
  • Processing new patients
  • Helping the clinic maintain optimal performance

Benefits

  • Full benefits package beginning within your first month of employment.
  • Generous PTO (Paid Time Off) plans
  • Paid holidays
  • Bonus incentive opportunities
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