Physical Therapy Patient Care Coordinator

Pittman Physical Therapy, LLC • Germantown, TN

16d

About The Position

At Pittman Physical Therapy, our Patient Care Coordinators don’t just “check people in.” They run the front of the clinic—insurance, scheduling, patient flow, communication, and problem-solving included. If you love puzzles, patterns, and figuring out how systems work, keep reading.

You might be our person if:
You are insurance-knowledgeable. Deductibles, copays, authorizations, and benefits don’t scare you.
You love puzzles and problem-solving. You notice inconsistencies, ask good questions, and enjoy figuring out why something doesn’t add up.
You want ownership, not micromanagement. You take pride in running your clinic’s front desk like a well-oiled machine.
You’re organized, detail-oriented, and calm under pressure but you can also talk to people like a human.
You care about doing things the right way, not just the fast way.

Requirements

• insurance-knowledgeable
• love puzzles and problem-solving
• want ownership, not micromanagement
• organized, detail-oriented, and calm under pressure but you can also talk to people like a human
• care about doing things the right way, not just the fast way

Responsibilities

• Owning the entire front-of-house operation for your clinic
• Verifying insurance benefits and authorizations accurately
• Confidently explaining financial responsibility to patients
• Scheduling patients strategically to support clinic efficiency
• Managing patient flow, arrivals, and communication
• Identifying errors, trends, or issues before they become problems
• Collaborating with providers and leadership to keep the clinic running smoothly

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed