Patient Care Coordinator
About The Position
Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an experienced Patient Care Coordinator to join our dynamic team. This is a full-time position in our office in Salida, CA. Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. Our goal is to help patients live their final days with dignity and comfort.
Requirements
- Hospice experience preferred
- At least two (2) years related experience, preferably in scheduling, medical records or medical office coordination.
- Competency with Microsoft Office suite of programs, including Word, Excel and PowerPoint.
- Strong understanding of the hospice philosophy.
- Demonstrated ability to maintain performance in a fast-paced, heavy work environment while paying great attention to detail.
- Strong interpersonal and communication skills.
- Ability to deal tactfully with customers, clinical staff and the community.
Responsibilities
- Coordinates daily patient activities and referrals with clinicians, admin on call and account executives.
- Maintains patient confidentiality and protects operations by monitoring confidential information.
- Ensures compliance with all state, federal, and CHAP regulatory requirements.
- Maintains positive working relationships with patients, families, clinical staff and community partners.
- Assists in coordinating care with community partners to ensure seamless transition of patients to home care.
- Provides support to clinical staff by means of back office support.
- Responds to messages appropriately and disseminates information to the appropriate persons.
- Participates in patient survey activities, documents findings and notifies appropriate supervisor of any dissatisfied customers.
Benefits
- Competitive hourly pay
- Medical benefits
- 401k matching
- Supportive and friendly work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
