Patient Care Coordinator - Leap Kids Dental

Rock Dental • Bentonville, AR

21h

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Would you like to work in a fun and energetic environment where you will be challenged, rewarded, and inspired? Rock Dental Brands is an innovative, multi-disciplinary group that provides office support to over 80 dental and orthodontic practices. We specialize in Pediatric Dentistry, Orthodontics, General Dentistry, and Oral Surgery. Without the diligent support from our dedicated home office staff, our practices could not operate as efficiently and effectively as they do. At Rock Dental , we are a family and we absolutely insist on having FUN at work. We celebrate victories and our hard work is what allows our dentists to focus on their patients and provide the best care possible. As a Patient Care Coordinator, your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

Requirements

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently.
• Accept constructive feedback
• Conflict resolution and problem solving
• Must be a Team Player
• 2 years office experience (desired)
• High school diploma or equivalent
• Legible handwriting
• Basic Computer skills (prefer Google suite experience)

Nice To Haves

• Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
• Overall someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind.

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed

Benefits

• Competitive pay, career growth opportunities, talented and motivated team who care about each other, our mission, and our patients.
• Flexible health and insurance options, Employee Assistance Program, and complimentary dental and orthodontic treatments that help you and your family stay on track.
• Paid time off and holiday pay
• Plan for the future with an industry-leading 401K retirement plan with matching company contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED