Patient Care Coordinator

Rural Psychiatry Associates•Alexandria, MN

1d•Onsite

About The Position

Rural Psychiatry Associates is seeking a Patient Care Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Care Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Alexandria, MN office.

Requirements

High school diploma or equivalent required.
Experience in scheduling appointments preferred, especially in a healthcare setting.
Excellent communication skills, both verbal and written.
Strong attention to detail with the ability to multitask in a fast-paced environment.
Proficiency with electronic health record (EHR) systems and general computer skills.
Ability to maintain patient confidentiality and adhere to HIPAA regulations.
Highly organized, self-motivated, and able to work independently.
Strong time management and prioritization skills.
Willingness to learn and adapt to new technologies.

Nice To Haves

Experience in scheduling appointments preferred, especially in a healthcare setting.

Responsibilities

Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression.
Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details.
Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits.
Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed.
Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations.
Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation.
Perform Other Duties as Assigned to support clinic operations.