Patient Care Coordinator - Clinic Lead

ARC Health Partners • Mission, KS

5d • $23 - $25 • Onsite

About The Position

As a TMS Coordinator I, you are a key leader in your clinic, ensuring seamless day-to-day operations while supporting patients through their care journey. This role blends administrative excellence, patient engagement, and leadership presence. You’ll also step in to support TMS treatments as needed, helping deliver an exceptional experience at every stage.

We’re looking for someone who is highly organized, service-oriented, and brings a positive, team-first attitude. If you thrive in a fast-paced environment and enjoy making a meaningful impact on patients and teammates alike, we’d love to meet you.

NeuroStim TMS Centers is a growing network of outpatient mental health clinics specializing in evidence-based, noninvasive treatments for depression and other mood disorders. We focus on delivering high-quality Transcranial Magnetic Stimulation (TMS) and interventional psychiatric services to patients who have not found relief through traditional treatment approaches. Our team is made up of dedicated clinicians and professionals who value clinical excellence, collaboration, and patient-centered care.

We foster a professional, ethical, and inclusive work environment that encourages growth, learning, and innovation. As we continue to expand access to advanced mental health treatments, we are seeking mission-driven clinicians who are passionate about evidence-based care and want to be part of a collaborative, forward-thinking organization.

NeuroStim TMS Centers is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued, respected, and supported. We believe diversity of backgrounds, experiences, and perspectives strengthens our teams and enhances the care we provide to the communities we serve.

NeuroStim TMS Centers is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.

NeuroStim TMS Centers is also committed to providing reasonable accommodations to qualified individuals with disabilities throughout the recruitment process. Accommodation requests may be submitted to [email protected].

Requirements

• Bachelor’s degree required; psychology or a related field strongly preferred.
• Minimum of 2 years of experience in a leadership, supervisory, or team lead role.
• Prior experience in a healthcare, behavioral health, or medical office setting is highly valued.
• Excellent communication and organizational skills.
• Ability to stay calm and focused in a dynamic, patient-facing environment.
• Tech-savvy and confident using electronic health systems and payment platforms.
• A commitment to delivering compassionate, high-quality care.

Responsibilities

• Greet and support patients throughout their visits with warmth and professionalism.
• Collect and manage patient payments using Transaction Express, including setting up recurring payment plans.
• Process New Patient Packets (NPP) and collect required documentation and signatures (e.g., ROI forms).
• Maintain clinic inventory, order supplies, and keep the clinic environment clean and organized.
• Schedule patient appointments and manage follow-ups with accuracy and urgency.
• Perform regular chart audits and assist with administrative provider documentation.
• Monitor and report patient concerns, care feedback, and operational issues to leadership.
• Encourage patients to leave Google reviews to support clinic awareness.
• Assist with TMS equipment setup and provide treatment coverage as needed (training provided).
• Support technicians with clinical flow and ensure sessions run smoothly.
• Act as a leader within your clinic, setting a tone of accountability, professionalism, and positivity
• Serve as a resource for clinic teammates and assist with onboarding new staff.
• Foster a culture of compassion, communication, and collaboration—supporting both patients and peers.

Benefits

• Competitive Hourly Rate: $23-25/hr
• 401(k) retirement plan with employer match
• Comprehensive medical, dental, and vision insurance for employees and eligible dependents
• HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
• Employer-paid life insurance and AD&D coverage
• Employee Assistance Program (EAP) with confidential mental health and life support resources
• Generous paid time off and additional paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees