Clinic Care Coordinator
About The Position
Join our non-profit group practice dedicated to providing comprehensive dental care to all individuals, including those with special access needs who face barriers to care. We are seeking a Clinic Care Dental Coordinator in Rochester, MN; to ensure a smooth patient experience by managing scheduling, coordinating provider availability, and delivering exceptional customer service. Why Join Us? Meaningful Work – Make a difference in a mission-driven, patient-centered practice. Professional Growth – Gain valuable experience in a supportive team environment. Inclusive Workplace – Work in a welcoming setting where all contributions are valued.
Requirements
- High school diploma or GED required.
- Customer service, scheduling, and phone experience preferred.
- Dental office experience strongly preferred.
- Valid driver’s license.
- Ability to type at least 40+ WPM accurately.
- Dependability, punctuality
Responsibilities
- Provide outstanding customer service to patients, families, and staff.
- Schedule patient appointments, ensuring clinic and provider schedules remain productive per scheduling guidelines.
- Answer and manage phone calls professionally and efficiently.
- Assist patients with special needs, ensuring a welcoming and accommodating experience.
- Maintain accurate electronic patient records and documentation.
- Prioritize, multi-task, and complete daily administrative tasks in a fast-paced environment.
- Utilize and/or learn computer systems such as Open Dental, Microsoft Office, and other necessary software.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
