Patient Care Asst Novice

Houston Methodist•Houston, TX

About The Position

Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution. Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes. Follows channels of communication for effective problem solving. Applies expected behaviors and actions with team members which contribute to improvement of department score for employee engagement, i.e., peer-to-peer accountability. Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse. Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs. Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit. May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc. Applies expected behaviors and actions which contributes to department score for patient satisfaction through peer-to-peer accountability, i.e., bedside shift handoff/report. Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind. Provides care to patients assigned within unit-specific, defined limits. Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures keeping the safety of the patient in mind. Applies expected behaviors and actions to improve quality and safety scores, through peer-to-peer accountability. Applies expected behaviors and actions which contributes to meeting department financial targets. Utilizes resources with cost effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed. Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan on an on-going basis.

Requirements

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
Must be one of the following: ◦ graduate of the Patient Care Tech (PCT) program ◦ internal employee participating in the Houston Methodist PCA immersion program/ internship ◦ Certified Nursing Assistant (CNA) ◦ Certified Medical Assistant (CMA) through an approved credentialing certification agency
BLS - Basic Life Support or Instructor (AHA) - American Heart Association
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Performs basic patient care activities of daily living (ADL’s) within unit specific defined limits and job scope, such as assistance with patient elimination, hygiene, comfort, safety, nutrition, and progress activity

Responsibilities

Promotes a positive work environment with the interprofessional care team.
Participates in teamwork by responding positively to requests for assistance.
Seeks guidance from interprofessional health care team, when needed, and applies feedback to improve patient outcomes.
Follows the patient and family-centered care standards and provides direct patient care under the direction of a registered nurse.
Responds to the call light system, contacting nursing personnel as appropriate, and follows through with meeting patient needs.
Assists with maintaining, cleaning, and stocking of equipment and supplies as established on assigned unit.
May serve as an in-house courier which may include retrieving blood, hand delivering labs, tele boxes, etc.
Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes.
Provides for the privacy of patients and families, keeping the safety of the patient in mind.
Provides care to patients assigned within unit-specific, defined limits.
Documents, where applicable, care administered, diagnostic measurements, treatments and procedures in accordance with established policies and procedures keeping the safety of the patient in mind.
Utilizes resources with cost effectiveness and value creation in mind.
Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime, assisting coworkers as needed.
Seeks opportunities to identify self-development needs on knowledge base, skill level and decision-making, as necessary, especially in areas of question, from preceptor and assigned licensed personnel and takes appropriate action.
Ensures own career discussions occur with appropriate management.
Completes and updates the My Development Plan on an on-going basis.