Patient Billing Specialist - Bilingual (English - Spanish)

FRC • Fairfax, VA

27d • Hybrid

About The Position

Bilingual Patient Billing Specialist | Northern Virginia | Hybrid Opportunity Fairfax Radiology Centers — the largest radiology practice in Northern Virginia — is seeking a Bilingual Patient Billing Specialist (English - Spanish) to join our Patient Financial Services team. In this role, you’ll serve as a key resource for resolving complex patient billing concerns, supporting internal teams, and improving billing accuracy and processes. This position is ideal for someone who enjoys problem-solving, working with data, and helping patients navigate challenging insurance and billing situations with clarity and care. About the Role This is a full-time, benefitted position supporting our Patient Financial Services team. Schedule: Monday – Friday 8:30 AM - 5:00 PM (No weekends or major holidays) Work Model: Hybrid (after the completion of training - in office 3 days/week) Why You’ll Love Working Here Fairfax Radiology Centers offers a competitive and comprehensive benefits package, including:

Requirements

• High school diploma or GED required; associate’s degree in healthcare, business, or a related field preferred
• Must be bilingual in English and Spanish
• Minimum of 2 years of experience in medical billing or patient financial services (healthcare setting preferred)
• Strong knowledge of insurance terminology, billing workflows, and denial management
• Excellent analytical, communication, and customer service skills
• Proficiency with billing systems and electronic health records (EHR)
• Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment
• High attention to detail and a commitment to data accuracy and patient confidentiality

Responsibilities

• Investigate and resolve complex patient billing inquiries by analyzing charges, payments, adjustments, and account history
• Assist patients with escalated insurance claims and billing concerns, partnering closely with the Insurance Team to achieve resolution
• Review and validate patient account data for accuracy; recommend and document corrections as needed
• Serve as a subject-matter resource to Patient Billing Associates by providing guidance on complex scenarios
• Collaborate with revenue cycle teams to support proper claim resolution and billing integrity
• Identify patterns and trends in billing discrepancies or insurance denials and contribute to process improvement initiatives
• Ensure accurate, timely documentation in compliance with HIPAA and internal policies
• Participate in and support Continuous Quality Improvement initiatives
• Perform other related duties as assigned

Benefits

• Generous PTO and Paid Holidays
• Medical, Dental, Vision & Life Insurance
• Employer-Paid Short- and Long-Term Disability Insurance
• Profit Sharing Plan
• Tuition Reimbursement
• Opportunities for growth and professional development within revenue cycle and healthcare administration

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED