Full-time Patient Appointment Technician

LifeView Group • Fort Carson, CO

30d • $20 • Onsite

About The Position

The Patient Appointing Technician (PAT) shall schedule appointments in the
Composite Health Care System (CHCS)/Armed Forces Longitudinal Technology
Application (AHLTA) for primary, specialty and subspecialty medical care. The
PAT shall perform the appointment process to include scheduling, rescheduling,
and/or cancelling appointments as needed, including appointments for
consult/referral specialty care in a Medical Treatment Facility (MTF), a
civilian facility, via telephone or secure messaging. PAT responsibilities also
include facilitating the recapture of MTF direct care capabilities, tracking the
referral to closure, and returning all results of treatment to a clear, legible,
Health Insurance Portability and Accountability Act (HIPAA) compliant report of
the patient’s medical record (CLR).

Requirements

• Must have experience in a customer service-related industry. Training and experience in medical office scheduling preferred.
• Experience with computers and keyboarding skills (or alternate technology that facilitates computer keyboarding/data input).
• Strong attention to detail and organizational skills
• Must be able to obtain and maintain a position of public trust vetting.
• Must be able to pass a government security investigation and must meet eligibility requirements.
• U.S. Citizenship (required per government contract)

Nice To Haves

• Knowledge of Microsoft Office products desired (Word, Excel, PowerPoint)

Responsibilities

• Schedule appointments in the Composite Health Care System (CHCS)/Armed Forces Longitudinal Technology Application (AHLTA) for primary, specialty and subspecialty medical care.
• Perform the appointment process to include scheduling, rescheduling, and/or cancelling appointments as needed, including appointments for consult/referral specialty care in a Medical Treatment Facility (MTF), a civilian facility, via telephone or secure messaging.
• Facilitate the recapture of MTF direct care capabilities.
• Track the referral to closure.
• Return all results of treatment to a clear, legible, Health Insurance Portability and Accountability Act (HIPAA) compliant report of the patient’s medical record (CLR).

Benefits

• GCE also provides employer paid benefits, including Paid Time Off.
• voluntary benefits like medical, dental, and vision plans as well as voluntary products such as accident, hospital indemnity and critical illness

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed