Patient Appointment Scheduler

OrthoTexas Physicians & Surgeons • Carrollton, TX

7h

About The Position

As the first person the patient interacts within the practice, projects a positive image (Smile, warm, caring tones, introduces self) and identifies needs and expectations by providing excellent patient service. #OTX

Requirements

• High School Diploma, or general education degree (GED), or one to three months relative experience, and/or training or equivalent combination of education and experience.
• 1-2 years of healthcare experience Required.

Responsibilities

• Provides excellent customer service to patients by listening and appropriately serving patients.
• Contributes to an overall positive work atmosphere through actions and attitude.
• Answers phones in a friendly, professional manner.
• Relays relevant information to the appropriate internal staff.
• Follows practice procedures for appointment entry, scheduling and rescheduling appointments.
• Follows practice procedures for clinical messaging in the EMR/EHR.
• Works online appointment requests as delegated by Manager.
• Participates in office meetings and educational activities.
• Maintains work area in neat and orderly manner.
• Complies with HIPAA procedures.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees