Patient Advocate Administrator

H-Wave•Huntington Beach, CA

About The Position

H-Wave is looking for a motivated and skilled Patient Advocate Administrator to join our operations team. The ideal candidate will be a strong communicator, detail-oriented, and thrive in a collaborative environment. As an H-Wave Patient Advocate Administrator, you'll be responsible for verifying information on Worker’s Compensation Insurance claims. Prepare and fax out Initial and Continued Requests for Authorization. Other Administrator duties for the Region as needed. H-Wave is the very best in drug-free pain relief and rehabilitation! Our team puts patient outcomes above all else, we treat customers and co-workers like family, and we’re passionate and “all-in” for what we get to do every day. For over 40 years the H-Wave electronic stimulation device has been used to reduce medication usage, manage pain, and speed recovery from surgery or injury. We provide physicians in the worker's compensation, auto insurance, and personal injury markets with a more effective drug-free alternative, which helps their patients live a better life and improves the efficiency and success of physician offices with more satisfied patients. When you join H-Wave, you become part of a tight-knit team dedicated to helping people live better lives while also supporting physicians in delivering top-tier care.

Requirements

High school Diploma or GED required.
Ability to learn and navigate new software quickly.
Must be proficient in Outlook and Microsoft Excel.
Strong verbal and written communication skills.
Analytical and Computer skills.
Be a team player, work and communicate respectfully with other departments.
Ability to read and interpret department documents when required.

Responsibilities

Contact Insurance companies to verify claim information i.e. patient name, date of injury, claim number, body parts, adjuster information, phone, fax, Utilization Review fax, and billing address.
Learn State labor codes and guidelines.
Ability to make a high volume of phone calls.
Strong work ethic and self-starter.
Effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Must demonstrate a high degree of accuracy and be able to multi-task quickly and efficiently.
All other duties as assigned.