Patient Administration Specialist

TEKsystems

6d•$23 - $30•Onsite

About The Position

A high-volume medical facility in the DC area is seeking a sharp, organized, and customer-service–oriented Patient Administration Specialist to support a busy clinical environment. This role is well-suited for experienced patient access professionals as well as recent graduates with a major or minor in Healthcare Administration who are eager to grow within a large healthcare system. You will play a key role in ensuring smooth patient flow, accurate scheduling, strong communication with providers, and high-quality administrative support for both patients and physicians.

Requirements

Experience with Epic or similar EMR/EHR systems
Appointment scheduling
Patient registration
Co-pay collection
Strong customer service in a healthcare setting
Strong communication and multitasking abilities

Nice To Haves

Surgical scheduling experience
Insurance authorizations
EPIC inpatient exposure
Data entry
General healthcare administration knowledge

Responsibilities

Provide administrative support for a fast-paced clinic.
Manage physician calendars, with primary focus on patient scheduling.
Deliver professional and empathetic interactions with patients both in person and over the phone.
Answer high-volume phone lines, including a rotating line shared across multiple providers.
Perform patient scheduling, follow-up appointment coordination, and general front desk duties.
Assist with registration, check-in, co-pay collection, and insurance-related tasks.
Support surgical coordination tasks, including: Procedure authorizations Coordination with providers Sending documentation Assisting with surgical scheduling when needed
Provide general administrative and front desk support for clinic operations.