Patient Accounts Specialist

AveraYankton, SD
7d$20 - $26

About The Position

Accountable for having a high level of knowledge of the Avera Medical Group patient accounts responsibilities for the Avera Medical Group Clinics. They are responsible for complete follow-up of patient accounts, working closely with insurance companies and internal team members to resolve account issues.

Requirements

  • The individual must be able to work the hours specified.
  • To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds.
  • These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Nice To Haves

  • Associate's or technical degree.
  • 1-3 years of related experience.

Responsibilities

  • Responsible for follow-up on accounts receivable by contacting insurance companies.
  • Closely follows the appropriate procedures and practices.
  • Responsible for account review and follow up of unpaid, overpaid/over adjusted and denied claims.
  • Reviews, analyzes, and appeals denials received relative to claims processing issues with insurance payers.
  • Communicates with internal and external customers involved in the claims resolution process to ensure timely claims processing.)
  • Identifies the need to rebill claims through account review and completes claim refiling as well as submits secondary claims not auto- generated through the system.
  • Assist with patient responsibility follow-up as needed.
  • Responsible for being available to answer direct patient inquiries.
  • Support any on site facility needs as determined by leadership.

Benefits

  • PTO available day 1 for eligible hires.
  • Up to 5% employer matching contribution for retirement
  • Career development guided by hands-on training and mentorship
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