PATIENT ACCOUNTS SPECIALIST

UHS • Las Vegas, NV

6h • Onsite

About The Position

The Western Region Consolidated Business Office (WCBO) delivers comprehensive insurance revenue services to our affiliated UHS facilities, encompassing billing, collections, cash posting, pre-access management, variance analysis, and customer service. The Patient Account Specialist handles incoming/outgoing customer calls and reroutes calls to appropriate departments. This role provides product/services healthcare information, resolves issues, and ensures customer satisfaction. Universal Health Services (UHS) is one of the nation’s largest and most respected providers of hospital and healthcare services, operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Requirements

• 1+ years call center/healthcare customer service experience
• High School or equivalent
• Computer proficiency: Microsoft Works, Excel, and database entry
• Ability to handle multiple tasks and remain patient under pressure
• Strong problem-solving skills

Nice To Haves

• Bilingual preferred

Responsibilities

• Handles incoming/outgoing customer calls
• Reroutes calls to appropriate departments
• Provides product/services healthcare information
• Resolves issues
• Ensures customer satisfaction

Benefits

• Competitive salaries
• Top-tier medical, dental, and retirement benefits
• Career training
• Support for continued professional development
• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees