Patient Accounting Manager

Mt Graham Regional Medical CenterSafford, AZ
14dOnsite

About The Position

Under the general supervision of the Sr. Director of Revenue Cycle, the Patient Accounting Manager oversees daily operations of the hospital and clinic billing functions within a Critical Access Hospital (CAH) environment and manages the billing team. This on-site, non-remote position ensures accurate, compliant, and timely billing, collections, follow-up, denials resolution, and refund processing for inpatient, outpatient, RHC, and provider-based clinic services. The Manager maintains high performance of both in-house staff and outsourced partners, supports optimization of Meditech and Waystar workflows, and enforces CAH reimbursement rules, including Method II and RHC billing requirements. This position plays a key role in achieving organizational revenue goals.

Requirements

  • Must be at least 18 years of age.
  • Proof of highest level of education completed but not less than high school education or equivalent as recognized by an approved government accreditation association.
  • Bachelor's degree in healthcare administration, Business, Accounting, or related field OR 7-10 years of progressively responsible revenue-cycle experience.
  • 3+ years in hospital patient accounting or revenue-cycle management.
  • Strong knowledge of CAH billing, RHC billing, clinic billing, and Method II requirements.
  • Proficiency with Meditech Expanse and Waystar.
  • Thorough understanding of billing, collections, cash posting, and payer regulations across Medicare, Medicaid, and managed care.
  • Ability to communicate effectively with staff, leadership, physicians, and the public.
  • Ability to interpret financial reports, payer contracts, and regulatory requirements.
  • Strong analytical, leadership, and problem-solving skills.
  • Ability to work independently and develop solutions without precedent.
  • Professional appearance, demeanor, and communication skills.
  • Ability to lift, carry, push, or pull up to 50 pounds.
  • English language proficiency with excellent written and verbal skills.

Nice To Haves

  • Previous Meditech experience in billing or patient accounting modules.
  • HFMA CRCR, AAHAM, or equivalent revenue-cycle certification.
  • Experience working in a Critical Access Hospital environment.
  • Experience managing outsourced RCM vendors.

Benefits

  • Medical
  • Dental
  • Life Insurance
  • STD
  • LTD
  • Retirement
  • Paid Time Off
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