Collector - Patient Accounting

Prime Healthcare•Victorville, CA

12d•$21 - $23

About The Position

Overview Desert Valley Hospital is an accredited 148-bed acute care hospital located in Southern California. Desert Valley Hospital is in the top 5% of more than 4,500 hospitals nationwide for clinical performance. The hospital has achieved numerous quality award distinctions including Patient Safety Excellence Award, Women’s Health Excellence Award and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, along with Desert Valley Medical Group, offers key services to the community including heart care, emergency services, labor and delivery, surgical services and more. For more information visit www.DesertValleyHospital.com . Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community ! Why Prime Healthcare? Desert Valley Hospital , a member of the Prime Healthcare Foundation, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Desert Valley Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to: Paid Time Off 401K retirement plan Outstanding Medical Dental Vision Coverage Tuition Reimbursement Many more Voluntary Benefit Options! Benefits may vary based on collective bargaining agreement requirements and/or the employment status, i.e. full-time or part-time. This is a Fast-paced work environment in which you can take pride in serving an underserved community. Come Join a Team of Dedicated Healthcare Workers!!!

Requirements

Two years’ experience in billing and/or collections in a professional or hospital setting or equivalent.
Effective written and verbal communication skills
Ability to multi-task, prioritize needs to meet required timelines
Analytical and problem-solving skills
High School Graduate or GED Equivalent Required

Responsibilities

The Collector is responsible for the follow-up performed on insurance balances or self pay accounts to ensure payment without delay is received from the insurance companies or uninsured patients or the account is converted to another financial payer.
Communicates clearly and efficiently by phone and in person with our clients and staff members.
Maintains productivity standards and reports.
Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements.
Forwards updated information to responsible staff members for computer changes.
Operates computer to input follow up notes and retrieve collection and patient information.
Is able to write effective appeals to insurance companies.