Patient Account Rep

Indiana Internal Medicine Consultants, LLC • Greenwood, IN

just now • $17 - $26 • Onsite

About The Position

Gathers information about patient accounts and corrects or forwards information to insurance companies on a regular basis. Following-up on specified accounts and makes sure the final follow-up is complete. Gathers charge information, codes, enters in a database, completes billing process, and distributes billing information accordingly.

Requirements

• High school or GED
• Minimum of two years with all aspects of medical billing (i.e., CPT, ICD-10, charge entry, payment entry and A/R follow-up)
• Extensive knowledge of medical insurance and coding (i.e., CPT, ICD-10, Medical Terminology, and Medicare Guidelines)
• Knowledge of billing practices and clinic policies and procedures.
• Knowledge of coding and clinic operating policies as well as knowledge of working with insurance vendors.
• Ability to examine documents for accuracy and completeness.
• Ability to prepare records in accordance with detailed instructions.
• Ability to work effectively with patients.
• Ability to communicate clearly and maintain confidentially.
• Ability to understand and effectively work in Microsoft Office, including Microsoft Excel, practice management systems, and electronic medical record system.
• Ability to organize, prioritize, and manage multiple priorities.
• Ability to work independently with minimal supervision.
• Ability to establish and maintain effective working relationships with providers, management, staff and contacts outside the organization.
• Ability to use creative problem-solving skills
• Requires manual dexterity sufficient to operate a keyboard, type at 40 wpm, operate a telephone, copier, fax machine, and such other office equipment, as necessary.
• It is necessary to view and type on computer screens for long periods and to work in environment which can be stressful.
• Ability to understand and effectively work in Microsoft Outlook, practice management systems, and electronic medical record system.

Responsibilities

• Assists with patient questions and payments.
• Perform keying and posting charges.
• Submits billing data to the appropriate insurance providers
• Resolves denial instances
• Achieves maximum reimbursement for services provided
• Post payments when needed, accurately and in a timely manner.
• Enters patient information into the system accurately.
• Works through the refunding process for insurance and patient accounts.
• Assist on other projects.
• Conduct duties in a professional and timely fashion
• Performs other duties as assigned.

Benefits

• Medical benefits including vision and dental (dependent upon job status)
• 401k profit sharing plan eligible after one year and 1,000 hours
• Paid holiday, vacation, and personal leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED