Patient Account Rep/Collector

UHS•Dunwoody, GA

About The Position

MEDICAL COLLECTOR/PATIENT ACCOUNT REP Put your collections and patient account experience to use and start a new career with the industry leader in behavioral health - Universal Health Services (UHS). UHS, one of the nation’s largest and most respected providers of hospital and healthcare services has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. The Georgia Business Center is a centralized hospital business office facility performing billing and collection services for UHS behavioral health hospitals around the country. Due to our continued expansion and growth, we are adding additional staff to our office in Dunwoody. In preparation for the addition of new facilities to our portfolio, we are searching for experienced Medical Collectors and Patient Account Representatives. What Will You Get To Do? Medical Collectors and Patient Account Reps are responsible for: Contacting patients for uncollected accounts requesting payment and setting up payment plans. Contacting insurance companies/payors for payment information and updates. Ensuring the maximum number of contacts are made on a daily basis and documenting accounts appropriately. Using a worklist report to determine a follow-up schedule for contacting patients and payors regarding outstanding accounts. Writing clear and concise notes in the system to accurately depict the status of a claim and/or account. Wait! There’s More… Full time employees are eligible for a comprehensive benefits package including: Monthly bonus opportunity Health, Dental and Vision Plans 23-days of Paid Time Off 401k Retirement Plan with company match Tuition Reimbursement Pet Insurance Short Term and Long Term Disability Life Insurance Stock Purchase Plan What Happens Next? After you apply online and submit your resume, a member of our recruiting team will review your qualifications and experience. If we are interested in scheduling an interview, someone will give a you call. You may log back on to this website to check the status of your application at any time.

Requirements

At least one year of hospital patient account experience or medical collections experience.
High school diploma.

Responsibilities

Contacting patients for uncollected accounts requesting payment and setting up payment plans.
Contacting insurance companies/payors for payment information and updates.
Ensuring the maximum number of contacts are made on a daily basis and documenting accounts appropriately.
Using a worklist report to determine a follow-up schedule for contacting patients and payors regarding outstanding accounts.
Writing clear and concise notes in the system to accurately depict the status of a claim and/or account.