Paitent Account Representative

Carolina Health Centers, Inc.•Greenwood, SC

3h•Onsite

About The Position

GENERAL DESCRIPTION: The Patient Account Representative will be responsible for ensuring that charges are entered correctly, insurance claims are processed in an accurate and timely manner, and that claims are paid accurately. The PAR will accept patient payments and assist patients with any billing questions and will provide support to Patient Services Representatives. DUTIES AND RESPONSIBILITIES: Charge entry and review Collect and post payments Collect on delinquent accounts Submit accounts to collection agency Verify insurance coverage Review patient accounts for accuracy Discuss accounts with patients Follow-up correct unpaid claims, including by phone or insurance portal Resolve denied claims Send Good Faith Estimates Assist front office staff REPORTING RELATIONSHIPS: Responsible to: Directly supervised by Revenue Cycle Manager Workers supervised: N/A Interrelationships: Works in cooperation with staff and effectively serves patients This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

High school diploma or equivalent
Minimum 2 years medical office experience
Able to read, write, and communicate effectively orally and in writing
Great interpersonal and organizational skills
Proficient in use of computer and keyboard
Strong customer service skills
Able to establish and maintain effective working relationships
Knowledge of HIPAA and ability to maintain confidentiality
Ability to multitask
Knowledge of medical terminology
Problem solving skills
Sit for extended periods of time
Able to push, pull and reach, sit, stoop and stretch
Have the hand-eye coordination and manual dexterity needed to operate a computer, telephone, copier, etc.
Required to talk and hear
Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus