Patient Account Collector
About The Position
To perform this job successfully, the individual must be able to perform all of the essential duties satisfactorily and meet the expectations listed in a consistent manner. The requirements identified below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and meet the expectations. The successful employee will be able to type 35 wpm, have good oral and written communications skills, good time management skills, a pleasant but firm tone of voice, be thorough and complete in their work. Employee must be able to effectively and efficiently resolve disputes with customers. The successful employee will also have the ability to ask people for money on debts owed. Additional Skill set requirements: Good oral and written communications skills Understanding of insurance explanation of benefits desirable but not required Must be able to handle distraught and/or disgruntle patients Must be able to work under stress and maintain a professional demeanor
Requirements
- type 35 wpm
- good oral and written communications skills
- good time management skills
- pleasant but firm tone of voice
- thorough and complete in their work
- effectively and efficiently resolve disputes with customers
- ability to ask people for money on debts owed
- Must be able to handle distraught and/or disgruntle patients
- Must be able to work under stress and maintain a professional demeanor
Nice To Haves
- Understanding of insurance explanation of benefits desirable but not required
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What This Job Offers
Education Level
No Education Listed
Number of Employees
501-1,000 employees
