Patient Access Specialist - Rely (Nights 8pm-8am)

Aspire Indiana Health•Noblesville, IN

About The Position

Now Hiring Patient Access Specialists -Nights for Aspire's NEW Rely Center in Noblesville, IN This vacancy is for nights 8pm -8am Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. The Patient Access Specialist is dedicated to providing the first impression for our patients, providers, and customers contributing to a positive patient experience. The Patient Access Specialist - Rely is responsible for coordinating the patient flow from check -in to check-out. This position ensures that all information is complete and accurate to establish and maintain a patient record required for financial, clinical, and regulatory purposes. The Rely Center is "A Safe Place for Help" which includes a Psychiatric Urgent Care for all ages and an adult 23 hour stabilization unit . The Rely Center team is for individuals who have a passion for and are comfortable working in fast-paced environments, assisting individuals in mental health and/or substance use crises, and collaborating with a multidisciplinary team.

Requirements

High School Diploma or Equivalent required
Minimum one (1) year experience in healthcare required
Must have intermediate computer skills with Google Suite
Ability to be flexible and work assigned shift for 24/7 coverage
Must be able to work evenings, nights, weekends, and holidays

Nice To Haves

Previous insurance billing experience highly preferred
Electronic Health Record (EHR) experience preferred
Knowledge of basic medical terminology preferred

Responsibilities

Obtains complete and accurate patient information for documentation in electronic health record systems
Obtain confirmation of insurance coverage for service through electronic verification systems and websites
Refer uninsured individuals for further review and application for financial programs and assistance
Collects and scans/uploads the patient’s insurance cards and any financial forms into EHR to ensure proper billing
Maintain accurate Electronic Health Records; enter confidential patient information into the system, including demographics, insurance information, charity assessments, etc.
Collaborate with providers/prescribers and Practice Managers to optimize efficiency in scheduling
Provide basic patient education for scheduling, check-in /out processes, and guidelines
Interact with staff and clients in a positive, helpful and professional manner via phone, email, video, or in person to effectively handle difficult situations with appropriate tact, respect and resourcefulness

Benefits

Group Medical (PPO and HSA Plans)
Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
Health Savings Account
Group Dental and Vision Plans
Prescription coverage, including low copays on all covered medications through select pharmacy locations
Employee Wellness Program
Group Life, AD&D Insurance
Long Term Disability
Short Term Disability
Paid-Time Off (PTO)
Paid Holidays
Paid Bereavement
Retirement Plan with generous employer match - Up to 6% match
Employee Referral Bonus Program
Your Money Line Financial Wellness Program