Patient Access Representative

Kforce • West Hollywood, CA

33d • Onsite

About The Position

Patient Access Representatives are responsible for providing patients with a welcoming experience, while facilitating patient's access to care. This role performs a variety of Patient Access activities for patients throughout the Medical Center for Inpatient, Outpatient and/or Emergency Services. Patient Access Representatives are cross trained to support roles and responsibilities throughout Patient Access, Scheduling, Pre-Registration, Financial Clearance, Referrals, Authorizations, Financial Counseling, Physician Billing and Patient Arrival & Registration. This person must have thorough knowledge and understanding of insurance policies and procedures to determine insurance eligibility, benefits, and authorization requirements, Third Party Liability (TPL), Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility, provide patient estimates, determine patient liability, and secure cash deposits (co-pays, deductibles, cash packages). The PAR provides superior customer service through all personal and professional interactions with all customers within the Health System.

Requirements

• High School diploma/GED required
• 2 years of similar registration experience in a hospital setting
• 1-2 years of hospital registration experience is required
• PC knowledge
• Health insurance knowledge
• EPIC EHR experience
• Preregistration
• Insurance verification, Third Party Liability (TPL) screening
• Medi-Cal/Medicare eligibility verification, Workers Compensation eligibility
• Securing cash deposits (copays, deductibles, cash packages)
• Customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees