Patient Access Representative | Whitefish Clinics
About The Position
This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Logan Health is seeking a dependable and patient-focused Patient Access Representative to support our outpatient clinic in Whitefish. This role is essential in creating a positive first impression for patients by providing excellent customer service, accurate registration, and efficient front-desk operations.
Requirements
- High school diploma or equivalent required
- Strong communication, organizational, and multitasking skills
- Basic computer proficiency and attention to detail
- Ability to work independently and as part of a team
Nice To Haves
- Prior experience in patient access, registration, front desk, or healthcare customer service preferred
Responsibilities
- Greet and assist patients in person and by phone in a professional, welcoming manner
- Complete accurate outpatient patient registration and check-in/check-out processes
- Verify insurance, collect demographic information, and obtain required documentation
- Schedule appointments and coordinate with clinical staff
- Maintain patient confidentiality and comply with HIPAA regulations
- Provide general clinic support to ensure smooth daily operations
Benefits
- Logan Health offers a competitive and comprehensive benefits package, which may include:
- Medical, dental, and vision insurance
- Retirement plan with employer contribution
- Paid time off (PTO) and paid holidays
- Employee wellness programs
- Tuition assistance and professional development opportunities
- Employee Assistance Program (EAP)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
