Patient Access Representative- Gen Surgery

Lifepoint Health • Somerset, KY

10h

About The Position

Job Summary:
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage.
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Lake Cumberland Regional Hospital is a modern, state-of-the-art 295-bed acute care facility, offering an advanced neurosurgery program with Spine Center accreditation amongst other specialty services.
Where We Are:
The City of Somerset blends southern hospitality with abundant recreational opportunities including a 65,000-acre lake with 1,200 miles of shoreline. Somerset is host to nationally recognized, high quality performing and visual arts, concerts and other special events to the community.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off / Extended Illness Bank package for full-time employees
Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
Professional Development and Growth Opportunities
And much more…
Required Skills:
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Knowledge of medical terminology strongly preferred.
Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator.
Time management and organizational skills.

Requirements

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
• Ability to operate standard office equipment, including but not limited to, computer, printer, copier, fax, calculator.
• Time management and organizational skills.
• High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education.

Nice To Haves

• Knowledge of medical terminology strongly preferred.

Responsibilities

• Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record number if appropriate.
• Distributes and explains forms, documents, and educational handouts to patients or family members, ensures all necessary signatures are obtained for treatment.
• Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
• Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
• Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable.
• Collects co-pays and other funds from patients based upon established criteria.
• Checks supplies and stocks supplies as needed.
• Serves as back-up for other functional areas.

Benefits

• Health (Medical, Dental, Vision)
• 401K Benefits
• Paid Time Off
• Extended Illness Bank package
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance
• Professional Development and Growth Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED